Introduction to Communication Skills
Introduction to Communication Skills

Course Content


This Basic Communication skills course introduces the practices and principles of interpersonal communication in both dyadic and group settings. Emphasis is on the communication process; issues addressed include perception, listening, speech apprehension, ethics, nonverbal communication, conflict, power, and dysfunctional communication. Upon completion, students should be able to demonstrate interpersonal communication skills, apply basic principles of group discussion, and manage conflict in interpersonal communication situations.

What will I learn?

·         Become a competent communicator with given techniques

·         Identify the barriers to communication skills

·         How to identify some of your biggest fears and how to overcome them

·         Confidence building – Dealing with different individuals within the industry

·         The importance of nonverbal communication

·         How to use your voice to project meaning and presence, Vocal variety

The Course Fee Includes:

·         1 day expert tuition from our trainer

·         Refreshments of tea, coffee and water included throughout the day

·         Tennent’s Training Academy certificate



·         The Course starts at 10am please arrive no later than 09.45am to the visitor reception of Tennent’s Wellpark Brewery.

·         There is no parking onsite, please arrive in time to find suitable parking nearby, we offer all day parking at the Duke Street PBT Carpark for a subsidised price which is 5 minute walk away. 

·         Soup, Sandwiches, Snacks and Soft Drinks are available to purchase on the day. Lunch Meal Deal is available to all candidates at the subsidised price of £3.50



Course Arrangements

Available Dates
Contact me to discuss available dates

Time 10am-4pm
Length 1 Day
Cost £80.00 per person plus VAT
(£96.00 including VAT)
Venue onsite and throughout Scotland

Sign up below to recieve the lastest info about Tennent's Training Academy