Introduction to Licensed Hospitality Operations - 3 Day course
This course offers an introduction to the licensed trade, provides an essential guide to profitability (the key to any sustainable business). Successful pub operators believe in excellence.
The ILHO course will provide you with the knowledge and confidence to make a flying start in your business. This intensive programme is designed to suit everyone, with or without previous experience in the industry. The course comprises 13 sections covering all aspects of operating a licensed premise.
On completing the course and passing the examination, you will attain the BIIAB ILHO. The cost of the three day course is fully inclusive of; tuition, examination fees, course materials, comprehensive toolkit & CD.
Course Content:
Cash security and stock control
Catering
Customer service
Employment law
Financial management
Gaming and machine income
Health and safety at work
Management of internal and external areas
Management of staff
Marketing and merchandising
Product knowledge & drinks service
Staff recruitment & training
Trade description
Weights & measures
Course Arrangements:
